It’s very rare that someone lives up to the hype after you’ve followed their industry-leading musings for over three years. Even more so when they’re the international keynote speaker at a national conference. No pressure, Brian... But when Brian Solis took the stage at the PRIA PR Directions Conference this ...
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This scenario is not unique. One of (no doubt) many examples of poor customer service around the world each day, but this time something’s grabbed and the world is listening. Glad it’s not your brand? It could very well be next time. Over the past 24 hours, the
You may recently have heard about yet another example of social media striking fear into the hearts of corporate risk, HR and marketing divisions. Good Guys is the most recent brand to be in the papers defending its decision to sack an employee due to a lack of ...
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