This scenario is not unique. One of (no doubt) many examples of poor customer service around the world each day, but this time something’s grabbed and the world is listening. Glad it’s not your brand? It could very well be next time. Over the past 24 hours, the
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You may recently have heard about yet another example of social media striking fear into the hearts of corporate risk, HR and marketing divisions. Good Guys is the most recent brand to be in the papers defending its decision to sack an employee due to a lack of ...
I’m an order enthusiast. I’m an avid list writer. I plan everything. And if something appears to be lacking structure, I implement it. I promise you I’m perfectly normal though... Just organised. Prior to joining Sefiani I worked in an environment where a regular day often comprised a number of issues ...
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