Often when I meet someone new and they learn I work in PR, they will ask me: “What’s the most interesting PR campaign you could ever work on?” It’s a good question. Working at a consultancy allows me to work on a broad range of campaigns for clients across a variety ...
Home > Archive by category 'Crisis communication'
This scenario is not unique. One of (no doubt) many examples of poor customer service around the world each day, but this time something’s grabbed and the world is listening. Glad it’s not your brand? It could very well be next time. Over the past 24 hours, the
“Something is rotten in the state of Murdoch” – this Twitter quote from a witty John Prescott (@johnprescott), Former Deputy Leader of the U.K. Labour Party says it all. And no amount of apologising will make the phone-hacking scandal go away. Apology with no responsibility “smelleth like rotten eggs.” At ...
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